INFORMATION YOU GIVE US Sprint collects the information you provide (for instance, when you register for the Uconnect Services or call Uconnect Customer Care for assistance), including, but not limited to, your name, mailing address, email address, telephone number, and credit card information.
INFORMATION SPRINT AUTOMATICALLY COLLECTS In addition to the information that you directly provide to us, Sprint may collect the following types of information from you or your vehicle (with Information You Give Us, all called “Collected Data”):
- Vehicle Data: information related to your vehicle, such as vehicle sensor data, diagnostic data, odometer readings, collision information, location information, information about when your ignition is turned on or off, speed, tire pressure data, performance data, information about accidents, driving history, etc.;
- Location Information: GPS location information about your vehicle in the following circumstances: to respond to a request from inside the vehicle (e.g., when you request directions or conduct a Bing search for a point of interest ); to notify emergency service providers in instances of a severe collision or airbag deployment; to assist law enforcement as part of a request for stolen vehicle assistance; to protect your safety or the safety of others in our sole discretion (e.g., to locate a missing person); as part of the Vehicle Data for quality or research and development purposes; to provide the Uconnect Services; to send you Uconnect Services related messages or as may be required by law or regulations. Some of this data may be transmitted even after your ignition is off; and
- User Experience Data: information about the way you use the Uconnect Services that helps us improve or customize our services to you.
- Your information and your Vehicle Data (including Location Information) may be collected, used, disclosed, and shared in accordance with this Policy and U.S. laws, rules, and regulations. You consent to the collection, use, and disclosure of this data, including by Chrysler. Your vehicle, as manufactured, may include certain features that may collect Vehicle Data (including Location Information) even before you buy your vehicle, and before and after your use of the Uconnect Services. We use this data as described in this Policy for diagnostics, troubleshooting, and to provide vehicle health information to you. If we collect Location Information after you buy or lease your vehicle but before you register for the Uconnect Services, we will obtain your consent. If you do not want this information to be collected, used, or shared, you may opt-out by performing the Remove Uconnect Account procedure or contacting us as described in the “Privacy Choices” section below.
HOW SPRINT USES YOUR INFORMATION Sprint and Chrysler use Collected Data for a variety of purposes, including to provide the Uconnect Services to you; for troubleshooting and maintenance; to communicate with you about your account, primarily through the email address you provide at registration; to prevent fraud and misuse of the Uconnect Services; to allow Sprint and Chrysler (and their subsidiaries, affiliates, and dealers) to evaluate and improve products or services, and to offer you new or additional products or services; to protect your safety and the safety of others; to comply with laws, regulations, court orders, and subpoenas or similar requests for information by authorities; to analyze vehicle information and vehicle use information for quality and product improvement purposes; and to enforce the Uconnect Terms of Service. This list is not meant to be exhaustive. Sprint shares the Collected Data with Chrysler, who uses it solely for its internal purposes and purposes of its affiliated companies, including for marketing purposes. Sprint will not use Vehicle Data, and only Chrysler may use the Vehicle Data, although Sprint and Chrysler will each use Location Information as described above.
HOW SPRINT SHARES YOUR INFORMATION Sprint collects and uses the Collected Data solely to provide the Uconnect Services to which you subscribe, and for our internal purposes and purposes of our affiliated companies, including for our marketing purposes. Neither Sprint nor Chrysler sell, trade, or rent Collected Data to unaffiliated third parties for their own marketing purposes. Sprint and Chrysler may disclose the Collected Data to any of the parties described below, and for any of the uses described in How Sprint Uses Your Information. Sprint or Chrysler may share Collected Data that is anonymized or in an aggregated form that does not directly identify you.
Information Shared with Chrysler: Collected Data is shared with Chrysler on an ongoing basis when you are subscribed to the Uconnect Services. Vehicle Data may be collected and shared with Chrysler at all times and including for a period of time after your use of the Uconnect Services. This includes GPS location information about your vehicle. Chrysler uses this information as set forth in this Policy and shares it in the same manner as Sprint as described in this Policy.
Information Shared with Third Parties: Sprint and Chrysler may share Collected Data with trusted third-party service providers acting on our behalf (e.g., to provide you with vehicle health reports). Sprint and Chrysler also may share your Collected Data with third parties who facilitate or provide some aspect of the Uconnect Services, such as third-party application providers, roadside assistance providers, law enforcement, regulatory agencies, or emergency service providers. Sprint and Chrysler also share that information to enable any of the uses described in How Sprint Uses Your Information.
Business Transfers: Collected Data may be disclosed and transferred by Sprint or Chrysler as part of any merger, acquisition, financing, sale of company assets or interests in the company, or transition of service to another provider. In the unlikely event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset.
SAFEGUARDS AND RETENTION OF INFORMATION Sprint uses a variety of procedural, physical, and technological safeguards in our efforts to protect your information from unauthorized access, use, or disclosure. Sprint requires you to have a Uconnect Services user ID and password, and it is important that you maintain the confidentiality of this information at all times and update the password regularly. Sprint also requires that you establish a Uconnect Services personal identification number (PIN) which is required to use certain features such as remote door lock and unlock. It is important that you do not provide your PIN to anyone who is not authorized to use the Uconnect Services or incur charges on your Uconnect Services account. Sprint and Chrysler are not responsible for unauthorized use of the Uconnect Services or charges to your account when the appropriate authentication has been provided. Neither Sprint nor Chrysler can guarantee that your information will never be disclosed in a manner inconsistent with this Policy (for example, as the result of illegal acts by third parties).
PROTECTING CHILDREN The Uconnect Services are not directed at children and we do not knowingly collect any personal information from children under the age of 13. If you are under 18, or otherwise would be required to have a parent or guardian consent to share information with Sprint or Chrysler, you should not send any information about yourself to us. If a person under 13 submits information through any part of the Uconnect Services (including the Uconnect website or Uconnect Access application) and we learn the person submitting the information is a child, we will attempt to delete this information as soon as possible.
CONTACTING US If you have any questions about, or complaints that concern, this Policy, please call us at Sprint or email us at firstname.lastname@example.org. If you prefer, you may also write to us at Office of Privacy – Legal Department, Sprint Nextel, P.O. Box 4600, Reston, VA 20195.
PRIVACY CHOICES If you wish to opt-out of receiving promotional communications related to the Uconnect Services, you may do so at any time by visiting Owner Connect at moparownercenter.com. If you wish to stop the collection of Vehicle Data, you may do so by calling Uconnect Customer Care for assistance or by performing the Remove Uconnect Account procedure described in the owner’s manual.
UPDATING THIS POLICY Sprint may change this Policy at any time. When Sprint changes the Policy, Sprint will give notice by changing the date it was last updated or as required by law. Sprint encourages you to check back and review this Policy from time to time.
YOUR CALIFORNIA PRIVACY RIGHTS Other than as stated in this Policy, Sprint does not share your personal information with unaffiliated third parties for their own independent marketing purposes without your consent. California residents may request the categories of personal information Sprint shared with third parties for marketing purposes and the names of those third parties during the previous calendar year. To make your request, send an email to email@example.com. Written requests may be sent to Office of Privacy – Legal Department, Sprint Nextel, P.O. Box 4600, Reston, VA 20195. Sprint will respond to these requests within 30 days. Requests that come to Sprint by other means may result in a delayed response.