In This Version: Should you encounter any issues with your update, please contact the Uconnect customer care center at 1-877-855-8400, and press # to reach a customer support technical specialist. Canadian residents , call 1-800-465-2001 (English) or 1-800-387-9983 (French). For residents outside US and Canada please contact your local dealer. Once the file is done downloading, double click the 7z file to extract. For further instructions, refer back to the *Downloading the update* section.