How to Complete your Uconnect 9-1-1 service compliance training:

  • Review our online web course
  • Complete the quiz
  • Download your completetion certificate


The 9-1-1 call button connects vehicle occupants with a local Public Safety Answering Point (PSAP) to dispatch first responders to an accident scene.


The Uconnect® Access service provides a built-in data connection and a 9-1-1 call button to let vehicle occupants quickly access emergency services if needed.


The 9-1-1 call button connects the vehicle to the appropriate PSAP through the local 9-1-1 system; the PSAP will be notified that the call was initiated from a vehicle.


2018 Chrysler 300

2018 Chrysler Pacifica

2017 Chrysler 200

2017 Chrysler 300

2017 Chrysler Pacifica

2016 Chrysler 200

2016 Chrysler 300

2015 Chrysler 200

2015 Chrysler 300


2018 Dodge Charger

2018 Dodge Challenger

2018 Dodge Durango

2017 Dodge Charger

2017 Dodge Challenger

2017 Dodge Durango

2017 Dodge Viper

2016 Dodge Charger

2016 Dodge Challenger

2016 Dodge Durango

2016 Dodge Viper

2015 Dodge Charger

2015 Dodge Challenger

2015 Dodge Durango

2015 Dodge Viper

2014 Dodge Durango

2014 Dodge Viper

2013 Dodge Viper


2018 Jeep Cherokee

2018 Jeep Grand Cherokee

2018 Jeep Compass

2018 Jeep Renegade

2017 Jeep Cherokee

2017 Jeep Grand Cherokee

2017 Jeep Compass

2017 Jeep Renegade

2016 Jeep Cherokee

2016 Jeep Grand Cherokee

2016 Jeep Renegade

2015 Jeep cherokee

2015 Jeep Grand Cherokee

2014 Jeep Cherokee

2014 Jeep Grand Cherokee


2018 Ram 1500

2018 Ram 2500/3500

2018 Ram Chassis Cab

2017 Ram 1500

2017 Ram 2500/3500

2017 Ram Chassis Cab

2016 Ram 1500

2016 Ram 2500/3500

2016 Ram Chassis Cab

2015 Ram 1500

2015 Ram 2500/3500

2015 Ram Chassis Cab

2014 Ram 1500

2014 Ram 2500/3500

2014 Ram Chassis Cab

2013 Ram 1500

2013 Ram 2500/3500

2013 Ram Chassis Cab


A Uconnect® 9-1-1 call routed by a wireless carrier should be delivered as a typical wireless call. It should display on the ANI and ALI screen as would any other wireless 9-1-1 call and should include a WPH1 or WPH2 class of service.

  • Any vehicle occupant can push the Uconnect® 9-1-1 button.

  • Chrysler Group vehicles with the Uconnect 9-1-1 Call feature comply with applicable FCC regulations.

  • Without a valid subscription, the data services may be de-provisioned after five years. At that point, the Uconnect 9-1-1 Call feature may change its status to a NSI phone and should present to a PSAP like any other wireless NSI phone being used for 9-1-1.

If the owner or an occupant syncs their mobile phone to the Bluetooth® system and then uses that phone to make a 9-1-1 call, the call presented to the PSAP would be like any other wireless call to 9-1-1 and would not include the Uconnect® 9-1-1 Call computer-generated voice message. However, if the owner or an occupant syncs their mobile phone via Bluetooth, then uses the Uconnect 9-1-1 Call button on the rearview mirror, the PSAP will receive the computer-generated real-time voice message and related data as a Uconnect 9-1-1 call from the vehicle.